Privacy policy
How NTmart handles information on this website and in NTmart Go.
Last updated:
Who we are
This website is run by DECODE IT Solutions, part of NT Group by Nemsey Traders Ltd ("we", "us"). If you have any questions about this policy, contact us.
Information from this website
When you use the contact form, we receive the details you enter: your name, email address and message, plus your phone number and business name if you give them. We use them only to reply to you and to handle your request.
If you are a client and use the download page, we check the email address and download code you enter against our client records, and we log each download (date, time and IP address) so we can help if something goes wrong.
Like any website, our server also records basic technical details of each visit, such as your IP address and browser type, to keep the site secure and limit repeated failed attempts.
Analytics and cookies
We use Google Tag Manager, which loads Google services such as Google Analytics, to understand how visitors find and use our websites, for example which pages are visited and roughly where visitors are from. These services use cookies and receive your IP address and browser details. We use this information in aggregate to improve the site; we don't use it to identify you.
Google processes this data under the Google Privacy Policy. You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics opt-out add-on. The site works normally without them.
Icons are loaded from jsDelivr, which receives your IP address as part of serving those files.
Data in NTmart Go
NTmart Go works 100% offline. Your business data, including products, users and sales, stays on your own computer and is not sent to us.
We only see your shop's data if you give us access, for example during a support session, and only for as long as needed.
Sharing and storage
We don't sell your information. We share it only with service providers that help us run this website and email, and when the law requires it.
We keep contact form messages only as long as we need them to deal with your request and our business records.
Your rights
You can ask us to:
- show you the personal information we hold about you
- correct it or delete it
- stop using it for a particular purpose
To make a request, contact us.
Changes to this policy
If we change this policy, we'll update the date at the top of this page.