FAQ

Frequently asked questions

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General

What is NTmart Go?

A simple point of sale for Windows. It covers sales, invoicing, stock, buying, accounts and reports.

Who is it for?

Businesses that want a simple, dependable system without extras they won't use.

How is it different from NTmart POS?

It's simpler and lighter. It runs offline on modest PCs and uses your existing NTmart data.

What can it do?

Sales, invoices, stock, buying, accounts and 28 reports, plus extras like lay-bys and job cards. See all features.

Can my staff have their own accounts?

Yes, each with their own permissions. The activity log shows who did what.

Can I export reports to Excel?

Yes, as CSV.

Your computer

Do I need a powerful computer?

No. Older PCs are fine.

Does it need the internet?

No. M-Pesa, KRA and SMS on the Complete plan do.

What do I need to run it?

A Windows PC. That's it.

Printers and hardware

Which receipt printers does it work with?

All popular receipt printers, including Epson, EPOS and Xprinter.

Does it work with barcode scanners and weighing machines?

They need setup. Tell us what you have when you ask for a quote.

Setup

Is installation complicated?

No. Install, activate, sell.

How do I activate my licence?

Enter the licence details we send you. Stuck? Contact us.

I already use NTmart POS. Do I need to move my data?

No. It uses your existing data and logins.

I forgot my password. What do I do?

Ask your administrator to reset it, or contact support.

Price and licence

How much does it cost?

Standard is KES 15,000. Complete is KES 25,000 and adds M-Pesa, KRA and SMS. Both are paid once. Compare plans.

What is the maintenance fee?

33% of the licence a year: KES 4,950 for Standard, KES 8,250 for Complete. It covers training, diagnostic visits and custom upgrades.

Are there monthly fees?

No. Only the yearly maintenance.

Is deployment included in the price?

No. We quote it by location, including any PC preparation.

How do I buy it?

Contact us with your location and hardware for a quote.